Customer Spotlight: 121 Disposal Co. and the Power of Partnership
Some businesses start with spreadsheets and strategy decks. Others start with a sharp eye for opportunity and the courage to build something better from the ground up.
That’s how 121 Disposal Co. came to life.
“We kind of fell into this by accident,” says Tyler Hearin, CEO of 121 Disposal Co. “But what we found more than anything is how much we love relationships—working with drivers, customers, and local communities. It just clicked.”
What began as a small, local operation quickly became something bigger: a company driven by connection, powered by innovation, and determined to raise the standard in an industry ready for change. From day one, Tyler and his team set out to do things differently. To bring new energy to an old industry. To think outside the box, adapt to customer needs in real time, and implement smarter, faster, better solutions.
But big ideas need the right partners to back them up. And that’s where Ingram Equipment Company (IEC) came in.
A shared vision, built on trust
The first time Tyler met the IEC leadership team, something stood out. It wasn’t just the equipment expertise or technical knowledge—it was the way they listened. The way they understood what 121 was trying to build.
“They saw what was happening,” Tyler says. “They saw the kind of passion we had for it. And it quickly turned into a strong relationship.”
That relationship has only grown stronger with time. Through new markets, new challenges, and fast-paced growth, the IEC team has stood beside 121 with the kind of support that’s hard to come by.
“They’ve been a godsend ten times over,” Tyler says. “They’ve worked through situations with us, taught us what they’re seeing in the market, and gone out of their way to make things happen.”
The IEC difference: service, quality, follow-through
121 Disposal Co. runs lean, covers a lot of ground, and never stops moving. That means downtime isn’t an option—and reliability isn’t a luxury.
With IEC, Tyler says, that peace of mind is built in.
“They put their guarantee on their work. They put their guarantee on the service. And if something goes down, they make it right,” he says. “They’re on speed dial.”
From Birmingham to Elba to Auburn and beyond, the IEC team has become an extension of 121’s operation—offering not just support but insight, education, and strategic guidance that helps them stay ahead of the curve.
And behind every solution? Equipment that’s built to perform and brands that stand the test of time.
“They’ve partnered with the best—Heil and others—and brought the best to our markets,” Tyler explains. “Having quality is one thing, but having people who can educate you on how to use that equipment, and who stand behind it? That’s everything.”
A partnership that keeps delivering
Today, 121 Disposal Co. continues to expand, serving more customers with the same values they started with: relationships, service, and doing things the right way. And behind the scenes, IEC is still right there—ready to roll up our sleeves and get to work.
“You’re not going to find anybody more willing to help, look at situations, work through problems, and provide real solutions,” Tyler says. “I recommend IEC to companies all the time. They’re the best in the business.”